Last week I made a decision that I had been thinking about for a while: from now on we will send all our parcels with DPD instead of Bpost.
That decision didn't come out of the blue. There are a lot of reasons for it, and I'll gladly explain them to you:
Better shipping rates (for both of us)
The rates at DPD are simply better, and I am happy to pass that difference on to you.
-
To a collection point: €4.90 (previously €7.50)
-
Home delivery: €6.90
Why am I a fan of pick-up points?
They are more environmentally friendly (fewer vans on the road) and convenient for you: you pick up your parcel when it suits you.
And good to know: for orders over €100 you no longer pay any shipping costs. 
Much better tracking & communication
Another major frustration with Bpost was the lack of good tracking.
DPD does this much better: you receive emails and text messages with a time slot, you can follow your driver on a live map, and you have more control if you are not at home. This way you can easily change your delivery, choose a neighbor or a different time. This ensures far fewer misunderstandings or missed deliveries .
Faster deliveries
Since the switch I have noticed that deliveries are generally faster. Orders that are prepared on time are often with you the next day.
What if something goes wrong? It's usually my fault (laughs), not the delivery service.
Ready for international customers
Our website has recently become available in English.
We are getting more and more orders from Germany, France and the Czech Republic. With DPD they are now much more affordable .
For example:
-
To a collection point in France: €8.90
-
Previously with Bpost: €15, via external partners
DPD has its own international network, which makes shipping smoother and cheaper.
Do you have any questions about your order?
As always: you can email me directly at tomvanderbeek@matriks.be , or send me a message on Instagram.
I will be happy to help you.